The social service sector in Queensland courses are designed to guide you through some of these major changes and explain the concepts involved, as well as where to find more information.

Disclaimer

The information contained in The social service sector in Queensland courses on the Community Door eTraining website has been derived from sources believed to be reliable. The Queensland Council of Social Service accept no liability (including liability for negligence) for any loss or damage (including consequential or indirect loss or damage) that may arise in any way from access to, use of, or inability to use this resource or any material contained in it.

The information is provided solely on the basis that end users will be responsible for making their own assessment of the matters discussed herein and are advised to verify all relevant representations, statements and information.

The materials presented in this resource are distributed as an information source only and the entire risk arising out of their use remains with the end user.


The Human Services Quality Framework (HSQF)

The Human Services Quality Framework (HSQF) is the first consolidated set of standards developed for human services in Queensland. The framework significantly reduces administrative burden and compliance costs. 

This unit has been developed to assist service providers to meet the requirements of the HSQF. You can find more information about the HSQF, including videos and resource packs, on Community Door.

An introduction to the social service sector for managers and organisations

This course provides an introduction to the social service sector in Queensland for managers and organisations that are new to the sector. It gives information on what it is like to work in the sector, where to find information, and how to run an organisation successfully.

If you are a frontline employee in the sector, you may also be interested in the version of this course targeted at frontline workers, as it has resources specifically on working with clients, training and careers.

This course has been funded by the Department of Communities Housing and Digital Economy.

An introduction to the social service sector for frontline workers

This course provides an introduction to the social service sector in Queensland for frontline workers who are new to the sector, or those who are studying to enter the sector. It gives information on working with clients, where to find information, your rights, training and careers.

If you are a manager or organisation new to the sector, you may also be interested in the version of this course targeted at managers, as it has resources specifically on running an organisation, managing people, reforms and key concepts in the sector.