The Human Services Quality Framework (HSQF) is the first consolidated set of standards developed for human services in Queensland. The framework significantly reduces administrative burden and compliance costs.
This unit has been developed to assist service providers to meet the requirements of the HSQF. You can find more information about the HSQF, including videos and resource packs, on Community Door.
This course provides an introduction to the social service sector in Queensland for managers and organisations that are new to the sector. It gives information on what it is like to work in the sector, where to find information, and how to run an organisation successfully.
If you are a frontline employee in the sector, you may also be interested in the version of this course targeted at frontline workers, as it has resources specifically on working with clients, training and careers.
This course has been funded by the Department of Communities Housing and Digital Economy.
This course provides an introduction to the social service sector in Queensland for frontline workers who are new to the sector, or those who are studying to enter the sector. It gives information on working with clients, where to find information, your rights, training and careers.
If you are a manager or organisation new to the sector, you may also be interested in the version of this course targeted at managers, as it has resources specifically on running an organisation, managing people, reforms and key concepts in the sector.