Outputs and output measures
An existing set of outputs and output measures, defined in the nine DCCSDS’ investment specifications already guides delivery of and reporting on work funded by the department.
Examples of funded outputs include, but are not limited to: counselling; case management; volunteer resource development and/or placement; out of home case placement and post-placement supervision; and individual advocacy, engagement and/or referral.
Existing reporting arrangements for contracted outputs include:
- Output measures
- for example number of hours, number of places, number of clients, number of milestones achieved on an agreed plan, number of kilograms of food delivered - against each of the agreed outputs.
- Throughput measures
- for example number of clients by intervention stage – new case plan, existing, referred to a service, closed as a result of identified needs being met, receiving brokerage.
- Demographic measures
- for example number of clients by gender, by cultural background, by age.
Figure 2 provides a summary of the concepts of output and outcome measurement.