If you do not know how to use a piece of equipment in your organisation, it’s a good idea to ask for training in how to operate it correctly.
The training should include instructions for safe use and any related workplace procedures or protocols. Examples of equipment requiring training could include:
- computers and computer systems
- common office equipment such as photocopiers and faxes
- equipment used to communicate between remote sites
- specific equipment, or equipment adapted for assisting clients with a disability.
If your organisation replaces an existing piece of equipment with a newer model or different brand, you should receive training in operating the new equipment.
Policies, procedures and protocols for accessing training in your workplace could include:
- a requirement to develop a personal training plan
- procedures for requesting training
- approval of costs and time off work to attend training courses
- mandatory training for certain equipment.
If your organisation is very small or in a remote location, you may need to travel to a training venue, complete training online, or have a co-worker teach you.
Heritage Rural Support Agency services a remote area in blacksoil country. As part of the safety policy, the agency requires all workers to undertake a defensive driving course for dirt-road driving.
The agency also has induction training for all new staff. As well as standard general agency and workplace health and safety information, instruction is provided on using the computer system. This covers the password and privacy issues, use of the electronic database, and file structures and naming conventions.
Training options in your organisation