Communication with co-workers
Workers communicate with each other informally and formally in any organisation.
In an informal sense, workers often share a break and talk about personal aspects of their lives, such as families and interests. They may also discuss general workplace issues and share information informally.
In a formal sense, workers come together for many purposes.
Click on each image below to reveal the many purposes workers come together.
These formal meetings are recorded and documentary evidence of a worker's participation is maintained within the organisation. While much of this communication occurs face to face, there are many other communication strategies used within a workplace.
Communication strategies used in your workplace may include:
|Written||Material such as letters, memos, reports, workplace documents, minutes of meetings, submissions, mission statements, newsletters, notices, press releases, flyers, and brochures.|
|Verbal||Meetings, interviews, presentations, conferences, committees, formal speeches, training courses.|
|Visual||Charts, diagrams, pictures, symbols, photographs, signs.|
|Technological||Email, fax, telephone and teleconferencing, videoconferencing and sharing media such as video or audiocassette, CD-ROM, or Flash drive.|
Organisations will choose different communication channels for different purposes, for example:
- a formal monthly report to the management committee
- weekly staff meetings within operational divisions
- a reception area noticeboard to inform clients
- newsletter to inform volunteers
- periodical networking meeting to inform other providers
- email messages between support workers.
Organisational communication strategies