Communication with co-workers

Workers communicate with each other informally and formally in any organisation.

In an informal sense, workers often share a break and talk about personal aspects of their lives, such as families and interests. They may also discuss general workplace issues and share information informally.

In a formal sense, workers come together for many purposes.

Click on each image below to reveal the many purposes workers come together.


These formal meetings are recorded and documentary evidence of a worker's participation is maintained within the organisation. While much of this communication occurs face to face, there are many other communication strategies used within a workplace.

Communication strategies used in your workplace may include:

written icon Written Material such as letters, memos, reports, workplace documents, minutes of meetings, submissions, mission statements, newsletters, notices, press releases, flyers, and brochures.
verbal icon Verbal Meetings, interviews, presentations, conferences, committees, formal speeches, training courses.
visual icon Visual Charts, diagrams, pictures, symbols, photographs, signs.
technological icon Technological Email, fax, telephone and teleconferencing, videoconferencing and sharing media such as video or audiocassette, CD-ROM, or Flash drive.

Organisations will choose different communication channels for different purposes, for example:

  • a formal monthly report to the management committee
  • weekly staff meetings within operational divisions
  • a reception area noticeboard to inform clients
  • newsletter to inform volunteers
  • periodical networking meeting to inform other providers
  • email messages between support workers.


Organisational communication strategies

Section 3 activities (Word Document 59KB)

Last modified: Wednesday, 5 December 2018, 3:58 PM