Browse the glossary using this index

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This relates to the promotion and support of a cause and the activities engaged in to achieve this.

Entry link: Advocacy



Someone who lives with or is close to a person with a disability. This includes family carers and friends who support people with a disability in times of need.

Entry link: Carer


The person who is currently being offered support services by your organisation.
Entry link: Client

Code of conduct

A set of guidelines about how workers in a particular field or organisation are expected to behave.
Entry link: Code of conduct

Common law

Judge-made law based on principles of law established by the courts over time. Some examples are the concepts of duty of care and negligence. Many of these principles of law have been incorporated into legislation, often with modifications.
Entry link: Common law


The principle whereby personal information is kept secret and not disclosed to other parties without consent.
Entry link: Confidentiality



The party a plaintiff institutes legal proceedings against in a civil court; the party against whom a charge is brought.
Entry link: Defendant


The characteristics of human populations and population segments.
Entry link: Demographics


Prejudice in practice, where one person is treated less favourably than another in similar circumstances because of a personal attribute that has no relevance to the situation.
Entry link: Discrimination

Duty of care

The legal responsibility to take all reasonable care to make sure others are free from harm or injury.
Entry link: Duty of care

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