Welcome to the QCOSS Community Door eTraining course An introduction to the social service sector for frontline workers.
This course provides an introduction to the social service sector in Queensland for frontline workers who are new to the sector. It is free for anyone to access.
We begin with a profile of the sector in Queensland, insights into what it’s like to work in the sector and who are some of the key players.
We will then cover a range of topics where you will find an overview, suggested resources and case studies of social service representatives sharing their personal stories.
This course is designed to give you a solid understanding of the sector as a worker and provide you with the resources to find out more about your own area of interest or need. At the end of each module we ask you to give us some feedback about it and how useful it has been.
If you are a manager in the sector, we also have the Introduction to the social service sector for managers course (please note some sections are the same).
This course has been funded by the Queensland Department of Communities, Disability Services and Seniors and the Department of Child Safety, Youth and Women.
Once you have completed all the sections please try the quiz at the end of the course and you will be able to download a certificate of completion. Good luck!
Please email any feedback to us email@example.com