Assessment methods and tools

Assessment methods

There are a number of assessment methods for monitoring client behaviour and each of these methods require specific tools, depending on the circumstances and clients involved.

The types of assessment methods to monitor client behaviour include:

  • Client assessment
  • Indirect assessment
  • Interviews with clients and stakeholders
  • Risk assessment.

Client assessment

The client can take charge and observe their own behaviour by directly documenting when something occurs, or when they experience the negative behaviour coming on (e.g. feel aggressive and want to ‘hit out’ at someone), and even by identifying what is happening to trigger that behaviour.

Indirect assessment

This occurs when a human service worker, nurse, teacher or parent/carer observes behaviour and records any behaviour change over time.

Interviews with clients and stakeholders

Interviewing clients and others close to them can shed light on how a client is feeling at present, and any current issues that are bothering them. Interviews can also reveal how often a particular behaviour occurs if relevant.

Risk assessment

Part of your assessment and evaluation of a client’s needs and issues may require you to determine whether the client’s situation or behaviour puts them or others at risk.

Assessment tools

There are many types of tools for assessing and monitoring behaviour depending on the type of client and their behaviour and the agency. Most of them are typically in the form of checklists, forms or multiple choice questions, for example:

  • Incident report
  • Self assessment tool
  • Child behaviour checklist
  • Life status review checklist.

Incident report

An incident report will typically contain information such as:

  • Date of report
  • Date of incident
  • Time of incident (if appropriate)
  • Description of problem
  • Location of problem
  • How the incident was managed
  • Comments

Self assessment tool

This self-assessment tool will help clients or carers to monitor behaviour over a fortnight.

Child Behaviour checklist

Download this sample of a child behaviour checklist for ages 6-18 (Achenbach 2001)

Life status review checklist

This checklist will monitor key areas of life that can affect the client’s well-being.

Download a life status review sample (Word Document 68KB) (Stamm and Rudolf 1997).

Activity 1.2

Select a type of form you would use to monitor behaviour relevant to your work situation. You can use an existing form (e.g. from your agency) or modify/create your own using the data provided in the examples above. Why is this tool appropriate for the type of behaviour you are assessing?

Last modified: Thursday, 15 September 2016, 4:33 PM